Supplying us with info
It is your duty to supply us with the necessary information in order for us to complete your website. If you have paid the deposit, and failed to submit the application and or information of your company, you will forfeit the deposit as we have already incurred costs to your application.Note that we can only upload/use information given to us – this is obvious.
Please note that because DeodataDigital offers the websites as monthly packages, the Domain names and Website stays the property of DeodataDigital If you requite ownership of the above you will be quoted beforehand. Facebook and Google Maps pages is your own property.
The duration of the Design & Development of the website will take approximately15 working days from acceptance of this quotation per project & we will require 5 working days to test beta version once completed. Any additional alterations on the website during or after the development phase will be charged accordingly.
Please note that we would require at least 5 working days notification prior to commencement.
DeodataDigital will supply you with a standard hosting package if you do not already have one. If your needs exceed that of what the hosting package currently offers, you will be charged for a package upgrade that best suits your needs. Note that the upgrade cost will be added to the “Monthly Maintenance” costs.
Warrantee / Liability
We do not accept any financial damages that may occur after acceptance of final product, we will however be responsible for 100% functionality of the website for the duration of this agreement. In the event of software failure, brought about by the illegal practice of hacking, etc. DeodataDigital will undertake to repair such software at no additional costs.
DeodataDigital.co.za may not be held accountable for any financial damages that arrises from your websites, facebook pages or any other services provided by us.
As part of your “Monthly Maintenance” fee, you are entitled to changes on your website to the value of 1 hour per month. Note that you are not allowed to accumulate hours if you have not used them. All update exceeding the 1 hour, will be invoiced accordingly. We will however inform and quote you should this happen.
All updates should be emailed to firstname.lastname@example.org.The information received must clearly stipulate on which webpage it should be published on the website.
All grammar, spelling or linguistic applications must be revised by the Client before submission of such content to DeodataDigital.Images & written content must be submitted in digital format to DeodataDigital.
Updates by DeodataDigital will only be done during office hours unless prior arrangements have been made. All images that require editing will be charged at an hourly fee as agreed upon. A DeodataDigital reduced logo will appear on the bottom footer of the website along with a webmaster link.
Should you wish to cancel our service, we require 1 Months’ notice in advance. Please note that you may only cancel our service once after 6 months period.
Your 1st months payment is required to start the work. We must have your signed application and deposit NO LATER THAN 1 weeks prior to the start date. This allows us to get the domains etc. we need in place to ensure that we deliver on time. We reserve the right to Take down you website and Emails until payment reflects.
Payments via our Debit Orders system will be deducted on the 1st of each month with the Transaction Reference DEODATADIG.Monthly fees may escalate by approximately 10% on the 1st March of every calendar year. Interest at a rate of 2.2% will be levied for late payments